Shipping and Return Policies

SHIPPING

Orders are usually processed and shipped within 2-3 days business days.

We ship via USPS and UPS.

Should you have any issue with your delivery, i.e lost or late package, packages shown as delivered when they weren’t, etc, please first contact USPS or UPS and provide them with your tracking number for help. We are unable to locate packages for you- only the carrier has this ability.

If an item breaks in transit, please email us right away and we’re happy to send a replacement. Including a photo of the damaged item is helpful.

Please double check your order confirmation email and be sure that there are no errors in your shipping address. Contact us immediately at hello@lovemamathyme.com if you need to make a change. We are not responsible for items delivered to the wrong input address.

REFUNDS & RETURNS

Returns are accepted within 14 days of the delivery date. They are given on a case by case basis due to the nature of our products. If you feel you need a refund, Please email us at hello@lovemamathyme.com and we will work with you.

If you’ve received the wrong item or your order is incomplete, please email us at hello@lovemamathyme.com and we’ll work to resolve the problem immediately!